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Privacy

Our Privacy Policy explains how your personal information is collected, used, and shared when you visit our store, call us or make a purchase from this website, https://japanposter.co.uk/

PERSONAL INFORMATION

We collect your information when you decide to purchase a product from us, interact with us through phone call or email, sign-up for promos from our pop-ups or receive a newsletter. We review how our customers use our website so that we can offer the best possible experience. 

We collect information in a number of ways;

  • Contacting Japan Poster Shop by phone, email or social media
  • Register your email for our coupon pop-ups
  • Subscribe to our Newsletter
  • When purchasing a product
  • When you visit our website we may use cookies to help improve our website and services. This means we will remember your previous visits and track the pages on our website that you visit. For more 

Social Media
Depending on your settings or the privacy policies for social media and messaging services like Facebook, Instagram or WhatsApp, you may give us permission to access information from those accounts or services.

SECURITY

Our website is provider is Shopify, which provides a secure shopping experience for our customers by keeping security systems up to date with the best industry practises. We do not retain any credit card information.

Payment Card Industry Data Security Standard (PCI DSS) is an information security standard that organizations must adhere to when handling credit card and debit card information. The Payment Card Industry Security Standards Council created this standard to protect cardholder data used for online payments.

Shopify is certified Level 1 PCI DSS compliant, meeting all six categories of PCI standards:

  • Maintain a secure network
  • Maintain a vulnerability management program
  • Regularly monitor and test networks
  • Protect cardholder data
  • Implement strong access control measures
  • Maintain an information security policy
  • This compliance is extended to all online stores powered by Shopify

PRIVACY

Japan Poster Shop does not disclose or sell customer information to third parties. We do not share information with essential third parties necessary for the functionality of our website as indictated in the section, 'How We Use Your Personal Information'. 

With relevant permissions, we can communicate wite with you through phone, social media direct messages, e-mail or via targeted advertising. If at any time you wish to stop receiving these, simply select the "unsubscribe" button which you will find at the header or footer of all our emails. Equally, you may contact us at japanposteruk@gmail.com, and we will ensure that you are taken off our mailing list.

ENSURING YOUR PERSONAL INFORMATION IS USED WHERE LAWFUL

In order for our use of your personal information to comply with applicable data protection law, that use by us needs to fall under at least one of the specific lawful reasons that are set out in applicable data protection law. Examples of these lawful reasons include our use of your personal information being necessary for the purchase goods or services, or for compliance with legal obligation.

Where your personal information is completely anonymised, we do not require a legal basis to use it as the information will no longer constitute personal information that is regulated under data protection laws. However, our collection and use of such anonymised personal informaiton may be subject to other laws where your consent is required.

Where your personal information is not in an anonymous form, we will have a lawful reason to use your personal information in such a way to ensure that we provide the very best products to you, and our customers.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (Arranging for shipping, providing you with invoices and/or order confirmations and where necessary to contact you with any order queries).
Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud;
  • When in line with the preferences you have shared with us, provide you with marketing information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns and occasionally to provide targeted advertising to you based on your previous activity on our site).

Where we have your consent:
Send you marketing updates via email about all the latest news, events and offers at “At The Movies”. You can unsubscribe at any time by clicking the link in any email. We share your personal information with a variety of third party email marketing providers who assist us in delivering our email marketing campaigns to you.

Where we have justifiable reason (legitimate interest):
Respond to customer service enquiries raised in the store, online, social media or on the phone.
Detect and reduce fraud and credit risk.  

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with specific third parties to help us use your Personal Information, as described above.

We use Shopify to manage our website. You can read more about how Shopify uses your Personal Information here:
https://www.shopify.com/legal/privacy

We use Privy to manage and process our promo codes and mailing list for our newsletters. You can read more about how Privy handles data on our behalf here:
https://www.privy.com/privacy-policy

We use Google Analytics to help us understand how our customers use the Website. To read more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/

In additon, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

DATA RETENTION

When you place an order through this Website, we will maintain your Order Information for our records unless and until you request for this information to be deleted.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

DO WE USE COOKIES?

Yes, and to learn more about cookies, please click here.

CONTACT US & INFO

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at japanposteruk@gmail.com

JAPAN POSTER UK LTD is an English Company with the registered company number, 12760505, and whose registered office is at 10 Berkeley Gardens, London, United Kingdom W84AP.